Effective Date: 01-Jan-2025
Introduction
Barrett Immigration doing business as The Consular Queen LLC (‘we,’ ‘us,’ or ‘our’), is committed to protecting your privacy. Barrett Immigration is the parent company of The Consular Queen LLC. The Consular Queen LLC operates as a subsidiary of Barrett Immigration and may also conduct business under the name The Consular Queen LLC.
This Privacy Policy explains how we collect, use, store, and protect information obtained when you visit our website or when you communicate with us, submit forms, or engage our immigration consulting services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect both personal information and non-personal information when you interact with our website or services.
Personal Information
This may include:
Full name
Phone number
Email address
Mailing address
Immigration case details
Identification documents (passport, visa, etc.)
Payment and billing information
Non-Personal Information
We may automatically collect technical information including:
IP address
Browser type
Device information
Website usage data
Cookies and analytics data
This information helps us improve website performance and user experience.
How We Use Your Information
The Consular Queen LLC uses collected information to:
Provide immigration consulting and document preparation services
Communicate regarding consultations or case updates
Send document requests and service notifications
Process payments and issue receipts
Improve our website and services
Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
SMS Communications and Consent
By providing your phone number through our website, contact forms, appointment bookings, or other communication methods, you consent to receive SMS text messages from The Consular Queen LLC regarding:
Appointment reminders
Case updates
Document requests
Service notifications
Customer support communications
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS communications unless you opt in again.
For assistance, reply: HELP or contact us directly at 901-675-6364.
Mobile Information Sharing
The Consular Queen LLC does not share, sell, rent, or distribute mobile phone numbers or SMS consent information to third parties or affiliates for marketing purposes.
Your mobile information will only be used to communicate with you regarding services, appointments, or customer support.
We may use secure messaging platforms or service providers to deliver SMS communications, but these providers are required to maintain strict confidentiality and data protection standards.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Storage and Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information.
Your information is stored using secure systems designed to prevent unauthorized access, disclosure, or alteration.
While we strive to protect your information, no system of transmission over the internet is completely secure.
Cookies and Tracking Technologies
Our website may use cookies and analytics tools to:
Improve website functionality
Analyze visitor activity
Enhance the user experience
You may disable cookies through your browser settings; however, certain website features may not function properly without them.
Sharing of Information
We may share information only when necessary with:
Licensed attorneys working on your case (when applicable)
Government agencies for immigration application processing
Secure payment processors
Technology providers supporting our services
All partners and vendors must comply with confidentiality and data protection requirements.
Your Privacy Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your data (where legally permitted)
Withdraw consent for certain communications
To exercise these rights, please contact us using the contact information below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and recommend reviewing their policies before sharing personal information.
Policy Updates
The Consular Queen LLC may update this Privacy Policy periodically.
Updates will be posted on this page with a revised Effective Date. Continued use of our website indicates acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Consular Queen LLC
Email: [email protected]
Phone: 901-675-6364
Address: 303 Perimeter Center North, Suite 300