Terms and Conditions

Effective Date: 01-Jan-2025


1. Introduction

Barrett Immigration doing business as The Consular Queen LLC (“we,” “us,” or “our”), is committed to providing professional immigration consulting services while protecting your rights and privacy.

These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these terms, please discontinue use of our website and services immediately.


2. Scope of Services

The Consular Queen LLC provides immigration consulting, document preparation, and related support services.

We are not a law firm, and our services do not constitute legal advice. Any legal representation is provided only by licensed attorneys where applicable.

Clients acknowledge that they are engaging our services for assistance with documentation, strategy, and case preparation.


3. Eligibility

You must be at least 18 years of age to use our services or provide personal information through our website. By using our services, you represent that you meet this age requirement.


4. Use of Website

By using our website, you agree to:

  • Provide accurate and truthful information

  • Use the website only for lawful purposes

  • Not copy, distribute, or misuse website content or materials

  • Not attempt to disrupt or damage website functionality

We reserve the right to suspend or terminate access to the website if misuse or abuse is detected.


5. SMS Communications

By providing your phone number through our website, opt‑in forms, appointment bookings, or other communication methods, you expressly consent to receive SMS text messages from The Consular Queen LLC about:

  • Appointment reminders

  • Case updates

  • Document requests

  • Service notifications

  • Customer support communications

Message frequency may vary based on your interaction with our services, and message content will match what was disclosed at the point of consent.


6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. The Consular Queen LLC is not responsible for any messaging or data charges incurred by your mobile provider.


7. Opt‑Out and Support Mechanisms

You can cancel the SMS service at any time. Just text "STOP" to the 901-675-6364. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at support email address [email protected]


8. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages may depend on factors outside our control, including network availability and mobile carrier performance.


9. Payments and Refunds

Payments for services are due before work begins unless otherwise agreed in writing.

Refund eligibility depends on the specific service agreement and work completed. Refunds are generally not available once applications have been submitted to a government agency.


10. Limitation of Liability

The Consular Queen LLC is not liable for:

  • Delays or denials caused by government agencies

  • Errors in information provided by clients

  • Indirect, incidental, or consequential damages related to the use of our services

Our maximum liability is limited to the amount paid for the service in question.


11. No Guarantee of Outcome

While we strive to provide high‑quality immigration consulting services, we cannot guarantee approval of any immigration application or petition. Final decisions are made by U.S. government agencies including USCIS, U.S. Department of State, and Immigration Courts.


12. Intellectual Property

All content on our website, including text, graphics, logos, and materials, is the property of The Consular Queen LLC. Unauthorized reproduction, distribution, or modification is prohibited.


13. Terms and SMS Disclosure

You acknowledge and agree that:

  • SMS consent language must transparently describe message types, opt‑out instructions, and data rate notices.

  • Your consent to receive messages is voluntary and may be revoked at any time.

  • This Terms of Service includes SMS disclosures as required for A2P 10DLC carrier compliance.


14. Privacy Policy Link

If you have any questions regarding privacy, please read our privacy policy:
https://barrettimmigration.com/privacy-policy


15. Message Frequency Clause

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive [message frequency]. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.


16. Governing Law

These Terms of Service are governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the appropriate courts located within the State of Georgia.


17. Changes to These Terms

The Consular Queen LLC may update these Terms from time to time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website constitutes acceptance of the updated terms.


18. Contact Information

If you have questions about these Terms of Service, please contact:

The Consular Queen LLC
Email: [email protected]
Phone: 901‑675‑6364
Address: 303 Perimeter Center North, Suite 300